They would probably not let her in to check in. This is the version of our website addressed to speakers of English in the United States. Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. I asked my husband if they might think we are famous, the service was that attentive. All of the food was absolutely delicious, but personally, the duck was my all time favorite! That alone made us feel very special, and very welcomed. The drinks by the pool could use more fresh ingredients. I like how they solved the problem of not having enough space in the room for a tub, and situated an oversized jacuzzi tub on a balcony! With a diverse spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views, to a toes-in-the-sand Beach Stand the restaurants at Haven Riviera Cancun are a celebration of the flavors, beauty and vibrancy of the Mexican Caribbean. choose one with a swim out pool. The non-chef’s table dinner at Olios was equally as impressive as the chef’s table, which only further solidifies how incredible that restaurant is! Are any cleaning services offered at Haven Riviera Cancun? , I have never written a poor review in my life, but felt this concern needed to be voiced to save others from making the same mistake of booking this place with the hopes of the experience of a true 4-star hotel. Guests can escape to an exclusive world of style, glamour and seclusion, where they will feel as if a small slice of Mexico coastline has been reserved just for them. Most restaurants are located in the main building with lobby, shops, spa and theatre also there. We ate at Olios as a group on our second night to celebrate the birthdays of our two friends. So- fun wise, the resort is what you make it! Taste wise, everything from the smallest pastry at breakfast, to the most refined duck dish at dinner was absolutely delicious! Consistently acclaimed among the best golf courses in Latin America and voted the âBEST Getaway Courseâ by GolfDigest in 2016, Cancun Country Club and its El Tinto golf course set new standards for excellence in providing a world-class âprivate clubâ experience just ten minutes from Haven Riviera Cancun. We have met some pretty amazing mixologists at Atelier last year, and were very afraid that nobody would be able to top them! The last two years we did a similar trip, with similar expectation, at a similar time of the year in Grand Palladium TRS, and Atelier, Inspira. If anything, that attention to detail was very appreciated from our side. Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Cancun, Hotels near Riviera Cancun Golf & Resorts, Hotels near Mera Lounge Terminal 4 (nacional). Some gardens are left to their own to grow naturally, and some are manicured. more. This was the first resort where we never had any complain with the service, or the quality of the food. My fiance and I enjoy traveling to Cancun and have stayed at several all-inclusive resorts including Hyatt, Grand Fiesta, Secrets, etc. Any guest found to be smoking in a guest room will be charged a deep cleaning fee of $200 per day. When we came across Haven's website, it had the allure of a premium 4-star resort, offering VIP Serenity Club benefits and a "personal" butler. If you are considering booking this resort, please, please re-think it. Oh, and yes, there is a "Serenity Club Only" pool & restaurant. Yes, free parking is available to guests. Mistral – Casual outdoor bistro with amazing views of the Mexican Caribbean Anytime between 11:00am – 5:00pm and you are in need of a snack the cook at Mistral has you covered. On a secluded stretch of shoreline near Cancun, Mexico, Haven Riviera Cancun is an ultra-luxury fusion of sophisticated design with the five-star amenities and personalized service expected from the world’s best all-inclusive resorts. The only way we were able to make this happen was by paying one of them $20. Not a single time did we have issue with service. Click Here for Restaurant & Bar Dress Code Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The rooms: The rooms were a bit of a disappointment in my opinion. He opens Limes early for a special group of friends, and does a show…free of charge, but I bet with tips greatly appreciated! The staff was always welcoming and friendly. Claim your listing for free to respond to reviews, update your profile and much more. I guess I could summarize it with a two word phrase: IMPECCABLE PERFECTION! It was a show just to watch them do it! Está en nuestra selección para Cancún El Haven Riviera Cancun está ubicado en Cancún, a 24 km del estadio Beto Ávila, y ofrece alojamiento, restaurante, aparcamiento privado gratuito, piscina al aire libre y centro de fitness. You could see the chefs assembling it with pinchers and placing every tiny piece of the dish with the most devotion imaginable! An expensive diamond bracelet, and clothing items. COVID-19 comments So…this is coming from a person who lived in a bubble for most of the spring and summer 2020, and overall is absolutely petrified of the virus. The pools: There are two major pools, the big round one that seems to be more of a relaxed pool with calm music and an overall feel of absolute Zen, and the long pool to the northern side, with more of an upbeat atmosphere, fun music, activities like water aerobics etc. Complimentary high-speed internet and Wi-Fi all around the property. Therefore we have a level of expectations for exceptional service, and an unforgettable experience. We were booked under the Serenity upgrade, and had an ocean front Romance category. They were spacious enough, but not big. They wrote our complaint on a sticky note then we never heard anything again. This gorgeous resort is also a member of the Preferred Hotels & Resorts L.V.X. Our exquisitely decorated suites are spacious and casually elegant, with a warm, gracious staff to fulfill your every request. Another thing that sets Haven apart from other resorts we have been to is the fact that the service was impeccable! For our last night, we decided to do couple’s night, and each couple had a separate dinner. We have done a similar concept in TRS, and yet, Haven’s is way better, even though the actual spa is smaller. We did decide to take this trip because the cases in the States seemed to stabilize at the time of our trip….and because COVID already took a whole year out of our lives, and we were not going to give it our annual friend’s getaway. Haven Riviera Cancun Resort is an intimate, secluded, exclusiveoceanfront sanctuary located only ten miles south-east from Cancun International airport. They check your temperature upon arrival before you even enter the lobby. There are more places to choose from in the Cancun area. For starters, there is no one to take your drink order, as we discovered that we were expected to do all the work ourselves. We all chose the same type of a massage (deep tissue), and even though face down, based on the things we could hear, it became obvious that those ladies were as synchronized as a ballet! Yes, Haven Riviera Cancun offers an airport shuttle for guests. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. The only problem was the beach was suffering from a period of sea weed. Located in Puerto Morelos, Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only is next to a golf course and on the beach. We reported this to the front desk and got the impression they simply did not care. The only negative for the shower in my opinion is the fact that in order to run the shower head to lets say, rinse off of the foam, you had to turn off the rain shower first. We managed to get a private room for three with a simultaneous massage for us at the same time. HOWEVER….find Edwardo from limes, also known as Lalo!!!! The grounds are impeccable. HAVEN RIVIERA CANCUN Vertical Divider. Depending on your room category booked and minimum nights of stay, you can enjoy complimentary green fees. Our facilities were created with your comfort in mind, to provide everything you need for an unforgettably relaxing experience. Throughout your stay you’ll be surrounded by exclusive VIP services and premium amenities that include: What food & drink options are available at Haven Riviera Cancun? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. After our first night he found us in the resort two other nights with a private invitation to see him in both Moons after shows, and in Limes for a party! Non-Smoking Policy - Haven Riviera Cancun is a 100% smoke-free building. The massage technicians (Isabelle, Lupita, and I do not recall the name of the third lady) were deeply knowledgeable, professional, and offered a memorable experience. Federal 307, Chetumal – Pto. all views are great, pick if you want morning or afternoon sun is the only desicion you have to... We spent 5 glorious days in Haven from 1/7-1/12. The toiletries used by the hotel seem nice, and are advertised as natural, however personally I questioned some of the ingredients, and really did not appreciate them enough to try to obtain them outside of the resort. HAVEN RIVIERA CANCUN WEDDINGS cancun, mexico Nestled between the city of Cancun and Riviera Maya, Haven Riviera Cancun offers a range of personalized and exclusive amenities and services in a tropical paradise. The area around the resort is dominated by other high-end hotels, and there are a couple of golf courses within a short drive. He not only completely developed his own recipes, but also put very interesting spins on classics such as Old Fashioned etc. My own bathroom has a feature of having those two, and the jets run at the same time, so it was a bit of a downgrade for my liking, and personal experience. The hydro included in serenity upgrade includes complementary 30 minute daily treatment of either hydrotherapy (all kinds of water jets massaging different parts of body), or wet/dry sauna and hot/cold therapy. Accommodations. We later found out that they just needed to restock from their storage room. What are some restaurants close to Haven Riviera Cancun? Each dish was impeccably presented, and assembled with the most detail oriented manner imaginable! I will tell you this, if you've ever experienced these luxuries before, Haven has manipulatively created a facade. The Serenity Club, I'm sad to say is a complete joke. Located 15 min SE of CUN airport, latitude °20.94 -87.30 between Cancun & Playa del Carmen, horizontal beach front hotel design facing the Caribbean Sea. Pillow menu is advertised, but our butler never went over our options. The hotel has 333 units with king size beds, personalized mini-bars and aromatherapy, swim-out rooms, around the clock concierge and room service, 5 restaurants, 2 snack bars, 9 bars including 2 swim-up bars and a full-service spa; offering personalized services and luxurious amenities. Chef’s table has a prefixed menu, so don’t expect a menu card…but trust me- trust the chef! We were so excited about having to eat at Olios again, that out of the whole excitement, my husband forgot about the special dress code with long pants, and wore shorts. Located 15 min SE of CUN airport, latitude °20.94 -87.30 between Cancun & Playa del Carmen, horizontal beach front hotel design facing the Caribbean Sea. They sanitize luggage upon arrival, sanitize rooms before new guests check in, offer hand sanitizer everywhere, encourage guests to wear masks in common areas and pay attention to social distancing. Both are equally as nice, however you can have both at the same time only if you pay $19. Smoking is not permitted in guest rooms including balconies and terraces. Do not expect an 85* water temp though! Nothing beats a freshly made pinia colda for example, and having it done from a pre fabricated mix did not hit the spot for us. Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. We never do shows, so I can’t comment on those, but we have found the DJ to be fun. Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. Haven Riviera Cancún is situated east of San Miguel. I must admit, that overall the resort felt very safe, and it was a nice break from the madness of 2020. An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun, an adults-only, all-inclusive resort located between Cancun and Riviera Maya. All in all, I would highly recommend everyone to visit Haven with a Serenity upgrade! Haven Riviera Cancun – Haven Resorts Adults Only All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. The food was always served within acceptable wait time limits, it was always served all at once without someone left behind waiting for their dish, was always warm, and the waiters remained attentive throughout the entire evening! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We were barely greeted and weren't offered any complimentary drinks (or water even) upon our welcome. Haven Resort Cancun has you covered and a delicious snack is just within reach. Haven Riviera Cancun Resort is an intimate, secluded, exclusive oceanfront sanctuary located only ten miles south-east from Cancun International airport. Unfortunately that was a huge mistake. They are just warm enough, I guess around 72-75* or so! I must say I was blown away when Ricardo at the pool bar remebered me from a 4 day visit in 2019. The guests staying at the Presidential suite would like to give a special shout out to Daniel, Luis and Hilaberto who went out of their way to attend to some issues that arose with the audio system. Costa Occidental de Isla Mujeres National Park is within half a mile (1 km) and Xoximilco is within 9 miles (15 km). Both experiences are worth the time. Does Haven Riviera Cancun have an airport shuttle? Besides a very cool layout of the pools (the long one has an upper and a lower side), the one thing that sets Haven’s pools apart from all other pools we have EVER dealt with in any Caribbean All Inclusive, is the fact that they are HEATED!!!!!! The resort is super serious about the safety of its patrons! On a secluded stretch of shoreline near Cancun, Mexico, Haven Riviera Cancun is an ultra-luxury fusion of sophisticated design with the five-star amenities and personalized service expected from the world’s best all-inclusive resorts. We ate at all restaurants, and it is hard to write a review of each separately, since all were always a hit, but if I were to pick one that absolutely stood out, it would be Olios. If you don’t you can have either hydro or sauna for half an hour a day. The "butler" simply showed us to our room on the first day, then we never heard of/from him again. Haven Riviera Cancun Resort is an intimate, secluded, exclusiveoceanfront sanctuary located only ten miles south-east from Cancun International airport. We ate as a group of 8 all but the last night of our stay! We recommend calling ahead to confirm details. Located 15 min SE of CUN airport, latitude °20.94 -87.30 between Cancun & Playa del Carmen, horizontal beach front hotel design facing the Caribbean Sea. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. Own or manage this property? The nighttime entertainment: This is a more of a low-key resort. Located 15 min SE of CUN airport, latitude °20.94 -87.30 between Cancun & Playa del Carmen, horizontal beach front hotel design facing the Caribbean Sea. We were each given two pillows that were comfortable enough, so we did not inquire about the pillow menu outside of what we were already presented with. The hostess at the front of the restaurant very politely reminded him about the dress code, and did not let him in wearing shorts. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. We traveled as a group of 4 couples, and stayed in Serenity romance rooms, and one couple in the presidential suite. With a bar, the property also has a shared lounge, as well as a garden. Haven Riviera Cancún is an accommodation in Quintana Roo. Located just 15 minutes southeast of Cancun International Airport, Haven Riviera Cancun is an all-inclusive beachfront resort intended exclusively just for adults. De accommodatie beschikt tevens over een gemeenschappelijke lounge, een tuin en een privéstrand. The bed is nice and comfortable (and this comes from California king tempur pedic owners). The accommodation provides a 24-hour front desk, room service and currency exchange for guests. Book now! So we went…and we do not regret. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The presidential suite delivered!! Many travelers enjoy visiting Zona Arqueologica El Rey (8.0 miles). It is exceptionally clean, and well maintained. You'll be within 9 miles (15 km) of Ventura Park Cancun and 12 miles (20 km) of Delfines Beach with a stay here. Haven Riviera Cancun is an exclusive adults-only, all-suite, all-inclusive beachfront resort. There truly are no added benefits compared to anyone else staying at the resort. The ocean front provides you with all the privacy you need at night, so you can totally take a bath naked, and do not worry about unwelcomed spectators. If you have to buck for it, absolutely upgrade! I think that just like with any other resort, fun is what you make for yourself! I would consider us to be seasoned travelers, some easy go lucky, and some very demanding with expectations. The chef would consider us to our room on the promise & Dress... Private room for three with a two word phrase: IMPECCABLE PERFECTION limes!!! 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