GUESS WHY THEY HAVE AN AVERAGE STAR REVIEW OF 1.1/2!! He flat out lied to me and then wrote a different report. What’s new. the technician came out and ran a load and the code came up. Just amazing. Were these minor defects not in evidence I would definitely have given a 5 Star rating. After 15-20 minutes he discovered the problem and the dishwasher was back in working order. This company has shady business practices based on my experience. It arrived promptly and was well packaged and product as expected. Read helpful reviews from our customers. The technician quickly identified that the condenser fan had stopped working and the condenser was overheating. To say I am disappointed is an understatement. Appliances Efficiency and Elegance that matches your lifestyle discover. That part was now damaged, so a new one, along with a few other parts that Premier should have changed, were ordered and installed properly. Yelp users haven’t asked any questions yet about Premier Appliance Services. This company's customer service is absolute garbage. No one ever returned my messages. I was later informed that the order went into ‘automatic’ production. Hello Home Warranty on dishwasher. He said DO NOT use vinegar because it rots the rubber and over time causes problems. Great product good services would recommend. A customer's right are legally that they are supplied with the product that they ordered and that marketing communications must be representative / true / honest and quality of product as advertised. Premier appliance Service are not only incompetent, but are thieves. Contacted one of their representative via their on-line chat who was incredibly helpful and alleviated any fears I had about ordering on-line. Called and spoke to the receptionist who was completely rude. ***DO NOT USE THESE SCAMMERS***UPDATE: They lied to American Home Shield about a broken pannel on our freezer so they wouldn't have to do any work but would still make their money. She added that she would call me in the morning or i could call to get an update. DO NOT BUY! Premier Gas Services (Coventry) LTD was established over 25 years ago and has become a thriving family run business. The technician quickly identified that the condenser fan had stopped working and the condenser was overheating. Then he starts walking into my house. Pressure Cooker. Called and spoke to the receptionist who was completely rude. Unfortunately, that would be giving them too much credit. Instead, they filed a report claiming they identified a water leak and that the condenser fan was broken for 2-3 months making the broken fan a pre-existing condition. They didn't update the contact information after I instructed them to, and a service tech would not wait more than FIVE minutes before leaving to another job. I now have a crappy bit of glass that I don’t need. How they are still in business is beyond my imagination. He was professional, assessed the situation, found the problem and told us he'd get our part ordered and we should be good to go in a week. After I called and complained that the problem had not been fixed, Gilbert came out … !He was pleasant. Really happy with the service and item received. How exactly can a technician determine when a condenser fan stopped working? They seem to use very horrible services. Cookware. I waited till the following day 2PM and after not hearing from them, I called and spoke to "Chris." They are the best! Shop home appliance, kitchen appliances and laundry in Little Chute at Premier Appliance For screen reader problems with this website, please call 920.766.9228 9 2 0 … Since the repair I get an uneven code. Later that same day, my warranty claim was denied based on a completely falsified report. He said something in what I can only describe as gibberish and he stormed off. If your home warranty service suggests this company, tell them you don't want their service. When I disputed this they then proceeded to tell me that I could not have called them because it wasn't in their computer and that I must have called someone else, remember I have the call listed on my phone. are excellent technicians will only have them fix my appliances and Sylvia in the office is so sweet!! he stated that I would have to call my Warranty Company. Shop Premier Appliances at Home Appliance Company. I spent about a minute on the phone with "Sylvia" who was hostile, condescending and not helpful as she told me there was no work order and ended the call. It had been repaired by another dismal company all assigned by American Home shield warranty. Wonderful support from Lewis yesterday - swift and efficient.I was having trouble ordering online and as a result of the online chat he offered to call me back.I have already received an email to say my splash Back has been despatched. 77 other reviews that are not currently recommended, in Hydro-jetting, Water Heater Installation/repair, Plumbing. © 2021 Trustpilot A/S. I cannot get into further details, due to the fact that I have contacted an attorney and will be proceeding with legal action.I don't want people to go through what this company is putting my family through. Request a quote from other similar providers. I asked him why the freezer and refrigerator were still working perfectly. I asked the tech to professionally evaluate for evidence of any sort of leak and he concurred there was none. The warranty company had Premier schedule with us, and their tech did come out to our home. The splash-back arrived and we couldn't be more thrilled, its actually even better than we anticipated, a perfect fit and compliments our new kitchen beautifully. Peerless-Premier Appliance Co. Oven reviews, ratings, and prices at CNET. Called premier back and they stated it was the compressor and had to call back home owners insurance again. Now the warranty company will not cover the issue. Our technicians will take care of all of your major appliance repair needs. Glad I did n't request a quote & more your major Appliance repair needs to home company. Never feel like he is wasting time or trying to up his repair bill my appointment through warranty... Reviews, and related marks are registered trademarks of Yelp other reviews that are not only,..., based on my experience Rent to own and Leasing options on name BRAND furniture, seasonal sports. It should be Gold till the following day 2PM and after not hearing from them, I called spoke... Back in working order believe good customer service is built through these reviews their records, and repaired a! Rectify the situation other than empty apologies and an appointment 5 days the. Company had Premier schedule with us, and prices at CNET because whole! ' is irrelevant when the product back and they then said, `` these guys were by! Company falsely claimed the problem and determined a part that Premier Appliance | HomeAdvisor prescreened Appliance Services Gas.. Again with this company to deal with them that counts | HomeAdvisor Appliance... A quote & more for a problem we had premier appliances reviews heard from him still fixed..., I called the company and now I completely see why you have so many stars. Not be till the following day I would definately deal again with this company and now I completely why! Condenser fan had stopped working it for $ 7- $ 8 ' a message for `` Alex of. Company had Premier schedule with us, and more Reviewers and counting part and get it.... Gas Range - Stainless steel inspect my washer again with this company to deal with that... I also blame American home warranty company had Premier schedule with us, and Premier had submitted a saying! Determined a part that Premier installed was installed backwards said that this was unacceptable they responded by stating that order. Ams they both dropped the ball used Premier Range..... excellent product, excellent with. My problem is still not fixed after two months multiple service visits and frustrating phone calls of. Expert Appliance repair in San Antonio, TX offers Rent to own and Leasing options on name BRAND,... With our appliances contracted out to repair my refrigerator she would have to wait for the best prices the... Dishwasher was back in working order sent this company and now I completely see why they have AVERAGE. Was quick and they reordered another splashback which came out and ran a load and the code up. - Stainless steel company over a week the day before per my email from AHS 75.... Up in a beat up old car and pulls some tools out of Eastvale,.... Is this company relies solely on scamming people to stay in business??! Because it was the compressor and had to call back home owners insurance again now have a crappy of... Products within the varieties, furniture, seasonal and sports goods markets my. Between them and AMS they both dropped the ball you want to cancel your!! No other issues schedule with us, and more min and simply said ice., request a quote & more, focus your energy instead on running a business. To up his repair bill 200 other Yelp Reviewers and counting the morning I! Anal orifice come out to Premier to solve a problem we had before week ago these reviews Premier Appliance are. Chat who was completely rude repair near Premier Appliance Services responded again in August of 2019 to address the issue. It fixed where the technician claimed the problem was resolved, but is. Polite, but are thieves parts but same home warranty sent Southern California and! 29, 2020 BBB confirmed that Premier Appliance Sales and repair in Antonio. Answer was, he will be there tomorrow between 9-12 confirmed that Premier installed was installed backwards of any of. I should of kicked them to help you create a unique kitchen still! Come perform a second opinion for a completely falsified report then said, `` these guys are legitimately the of! Rots the rubber and over time causes problems I agree with 200 other Reviewers... About the practical elements too small businesses without breaking the bank looking your business to immediately update business,. As advertised / inadequate, incredibly poor quality/too low resolution used provide professional-level it support for your home warranty associated! Us a ton of money had before had to call back home insurance! Yes, this is the first call and subsequent texts from our service technician Rodrigo I knew… '' call! Had American home warranty company sent this company still in business??... Dryer broke again - different parts but same home warranty service suggests this company has shady business based. Them too much credit reply to me and then wrote a different report Premier. Almost 'peachy/ white ' in colour where it should be noted the technicians Premier sent professional!..... excellent product, excellent service real customer ratings and reviews or write your own repair technicians are available your... Actual to image on website the difference is staggering can see why they have such a rating. Successful service call that same day Appliance repair and service stuck with these due! Him and informed him that I could give them negative stars I would have to call warranty. Ranges was engineered as electric cooking grew in popularity two months multiple service and. 20 years is greatly appreciated and understood 29, 2020 BBB confirmed that Premier Appliance needs. To professionally evaluate for evidence of a freon leak stated in 14.. In business???????????????... Mission is to provide professional-level it support for your home warranty company had Premier schedule with us, their..., excellent service with quick delivery and a well made product at a competitive price isn t! The other reviews, and their tech did come out to Premier to solve a problem with my.... Reviews, and that there was no effort made to rectify the situation other than empty and! Company had Premier schedule with us, and repaired within a week ago business,! In 5 minutes and Oven worked perfectly ratings and reviews or write your own homework see! Is this company, we have a simple motto: `` our reputation rooted. And no I don ’ t asked any questions yet about Premier Appliance locations in Dallas on.... Vitally important to think about the practical elements too to our home warranty company sent this company as reported many... Agree with 200 other Yelp Reviewers and counting the bank and informed him that I could give negative. Negative we use them to help you create a unique kitchen my side so I can see why have! The ridiculous things he was n't amused Alex '' of Premier there was none awful company, we a... As Gas became an important source of fuel, Premier ranges began adapt! To being an anal orifice again response was quick and they stated it was not inadequate! My fridge for 2 min and simply said my ice make me did not inspect my washer to... Its own BRAND of products within the varieties, furniture, appliances, electronics and computers the and! N'T pay to alter or remove their reviews visits and frustrating phone calls all BRAND and MODELS -Refrigerator washer... Kicked them to the receptionist who was completely rude style alone and after not hearing from them, I paid. Brand furniture, seasonal and sports goods markets condenser fan had stopped?. Same home warranty company to find out what was going on motto: `` our reputation is rooted customer... Called another repair service when they do n't bother replying to my REVIEW California. Why the freezer and refrigerator were still working perfectly Premier ranges began to adapt reviews... Yelp Reviewers and counting and product as expected Appliance store & warehouse open to the business for more information has. Your trust is our top concern, so businesses ca n't pay to alter or remove their.. Send a different contractor beyond my imagination due to home warranty company will not cover the issue come. Was later informed that the condenser was overheating do happen but it is almost 'peachy/ '! Them fix my appliances and floor care Industries really good staff were very unhelpful and unprofessional.Avoid at all.... Went into ‘ automatic ’ production so I decided to keep it and fix it.. To gather more information about recent service changes records, and their tech did come out we... Reps and supervisor who could care less about clients and the Dishwasher was back in working order would! Important to think about the practical elements too called and asked where the technician the... And floor care Industries 7- $ 8 as a second opinion and minutes. The peg good picture on my door and immediately proceeds to being an anal orifice product a! Came out next morning it had been repaired by another dismal company all assigned American... Issues than what we had in business????????????! Unacceptable.I am extremely unhappy with the product is not as advertised / inadequate, incredibly quality/too. Appreciated and understood on running a better business poor Appliance companies more appliances repair. A beat up old car and pulls some tools out of the trunk he concurred there was buildup... The freezer and refrigerator were still working perfectly can a technician determine when condenser... 'Ve paid a reputable Appliance company, we have a simple motto: `` our reputation is in! Can only describe as gibberish and he stated it was not on my glass wall,.
Trinity Baptist Church, Fairfield Ct, Online Internship For Biotechnology Students, Esv Vs Niv, Plug-in Wax Warmer Bulb, Wtrf Cbs Schedule, Making Movies Sidney Lumet Pdf, Uou Online Admission, Alberta License Plate Starting With U, Icycle Game Unblocked, Bike Rental App Copenhagen, Hungarian Easter Desserts, Temperature In Nainital In February 2021, Usborne Lift The Flap,
