We put our bags in the wrong area, near the reception desk, because that is where the staff put them when we checked-in. At first, it was okay and then it became too much to the point we didn't go back to the beach during the rest of our trip. The location is ideal due to its proximity to Playa del Carmen (2km), Cancún (60km) and Cancún International Airport (CUN) (55km) and invites you to explore the area. The spa will not be able to accept any reservations by phone prior to arrival. Service is top notch and we were so happy to see our favorite servers that we have grown to know and love over the years. We did. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The Riu Palace Riviera Maya is a glamorous resort located in Playacar, the most exclusive gated community in Playa del Carmen. Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. Look at 31 photos of the property. This is probably the best resort or maybe the most beautiful. The Riu Palace Riviera Maya (All inclusive 24 hours) has been built on a spectacular stretch of the beautiful white sandy beach of Playacar in Mexico, and is just 2.5 km from Playa del Carmen surrounded by tropical palm trees and just 5 minutes from the city … This 5 star deluxe hotel will cater to your senses with the best amenities and facilities to help you get the most out of your vacation. Just make sure to check this property's cancellation policy for the exact terms and conditions. All staff had on masks at all times. Book your Riu Palace Riviera Maya vacation package through Sunwing.ca — Vacations are easier Under Our Wing Riu Palace Riviera Maya - Sunwing.ca It looks like you’re browsing from outside of Canada. What food & drink options are available at Hotel Riu Palace Riviera Maya? The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. We waited about 15 minutes to speak to someone because there were 3 large families traveling together, NONE OF THEM WEARING MASKS, in the lobby. Pool service and drinks always good. Everyone was very attentive, friendly, and helped make dining with toddler much less stressful. The service at some of the locations made up for what it lacked. Now I see rates are right back to where they usually are so the lack of Eve entertainment (not live music) and the lack of room service is not as easy to overlook when I can get both at so many other resorts. Riu Palace Riviera Maya. Hotel Description Hotel Riu Palace Riviera Maya is the newest hotel added inside the Riu Playacar resort in Playa Del Carmen. While the enjoy the activities, we suggest you go to the Renova Spa and discover the long list of massages and beauty treatments to sign up for the one that best suits you. The buffet breakfasts with live cooking stations in the main restaurant will surprise you, and you’ll be able to try the best Italian and Mexican recipes, among many others, at the theme restaurants. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Pala If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guestrooms at Riu Palace Riviera Maya will enjoy maximum, which include: air conditioning, a minibar with beverage dispensers, a coffee maker and countless other amenities that will make your stay a unique experience. Will reconsider staying at any Riu in the future as well. Vicky, Val-Joli, QC. The lobby staff saw us in a rush, almost running to grab breakfast, and they just shouted across the lobby "those bags go here" and pointed to an area near the main doors. Which popular attractions are close to Hotel Riu Palace Riviera Maya? Would not return to this hotel and would not recommend to anyone. The pool towel station closes at 6pm so if you still have your towels past 6pm, you must bring them back to your room and then bring them down the next day to get them replaced with fresh towels. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens. Daily housekeeping service was excellent and staff were very friendly and accomodating. Riu Palace Mexico is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the ClubHotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. Sometimes the hotel may charge pet fees or have weight limit on pets. That means you'll be able to enjoy countless services and activities that will make your stay unforgettable. Conveniently located restaurants include Perché No Restaurante Pizzería, Sundowner Yacht Club, and Labrioche - Panadería Francesa - Playa del Carmen. Top room amenities include a minibar, air conditioning, and a flat screen TV. LOVE IT! New RiuFit area and new spa and wellness center. Another scratch I need to itch is that they have done away with room service. Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (1.1 km). RIU PALACE RIVIERA MAYA HOTEL. Location Playa del Carmen - Beach. The large pool is the focal point of the resort features a swim-up bar and jacuzzi. Overall a very good experience. Well I know that other resorts in Quintana Roo are, in fact having live bands for entertainment so my guess is cost cutting. Room rates include meals and beverages at onsite restaurants and bars. Une expérience inoubliable! As for safety there are not many other nationals down there but local mexican and american residents so the mask thing is a enfored to your own discrection in which makes for comfortable times with out a mask cop yelling at you so remember this is vaction.. enjoy it.. Quintana Roo Mexico, CP 77710 Hours: 08:00 am - 08:00 pm. There are a handful of other experiences we did not enjoy but I will give the resort 1 star for the impeccable cleaning services, 1 star for Victor at the pool, and 1 star for the food. We had a great trip and would definitely not hesitate to visit again. Rated number 58 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. Hotel Riu Palace Riviera Maya is ranked #42 among luxury hotels in Playa del Carmen by U.S. News & World Report. The whole place had a full refurb for winter 2019. Riu Palace Riviera Maya is built along a spectacular stretch of beautiful white sand beach of Playacar, Mexico and only 2.5 km. The remodel is nice with the biggest improvement being the upgrades to the guest rooms. The junior suites and the Jacuzzi suites all include a mini-bar, liquor dispenser, flat screen television, WiFi, air conditioning, hydromassage bathtub, hair dryer, coffee maker, laptop size in-room safe and large balcony or terrace. Riu Palace Riviera Maya provides the best entertainment for adults and children. Yes, guests often enjoy the bay view available here. Enregistrer. Student (Spring Breaker) policies. What are some of the property amenities at Hotel Riu Palace Riviera Maya? -Beach is lovely. This was my 6th visit. All restaurants had. The food and the drinks are ok. We were in a rush to grab. Sports shoes are compulsory when using the gym, Hotel Riu Palace Riviera Maya - All Inclusive 24 hours, Group fitness activities in the RiuFit area (daily), 1 introductory scuba diving lesson in the pool, Windsurfing, catamaran, kayaking, body board and snorkelling equipment, Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at "RiuLand" (daily), Daytime entertainment programme for adults (daily), Riu evening programme, live music or shows (daily), "Riu Get Together Party", theme parties for guests of all Riu hotels in Playa del Carmen, once a week, "Pacha" discotheque (free entry and drinks), open every night, "Don Rafael" main restaurant with terrace, "Capuchino" pÃ¢tisserie & ice cream parlor. Riu Palace Riviera Maya Reviews. Same with Lobby Bar. I visit many resorts in this area and I just dont understand why RIU does not care about this. Cancun, Mexico (CUN): 34 miles . Portico left me wondering exactly what are they trying to do here? I understand the open liquor bottles being removed from rooms with Covid restrictions but it is my opinion after visiting other resorts in Quintan Roo and checking the goverments web site for the restrictions that RIU is using Covid as an excuse for not offering room service. Taxes and fees that are shown are estimates only. We fell in love and started returning annually. For golf lovers we recommend Playacar Golf Club, undoubtedly one of the best Riviera Maya golf courses. The youngest members of the family also have special entertainment options at Riu Riviera Maya all-inclusive hotel in Playacar thanks to the RiuLand program and the slides in the childrenâs pool. Nearby attractions include Zona Arqueologica Playa del Carmen (1.1 km), Plaza Playacar (0.5 km), and Piste Cyclable sur Paseo Xaman-Ha (0.9 km). When we finally caught the attention of someone, they told us that next time to remember that the line starts where the family was. I held both my children's weddings at RIU's and their wedding departments are fantastic and make your special day so stress free. 2016-11-25. We loved the pool area. Claim your listing for free to respond to reviews, update your profile and much more. Each of the 400 all-inclusive suites at Riu Palace Riviera Maya are designed with the comfort and satisfaction of each traveler in mind. They didn't even bother to help us. The Hotel RIU Palace Riviera Maya opened in February 2006 and offers 5-star all-inclusive accommodations. Chambre; Qualité-prix; Réception de l'hôtel; Plage(s) Situation géographique; Salle de bain; Personnel ; Propreté; Restauration; 0 0. Even when going into downtown Playa del Carmen, masks, temp check, and hand sanitizer was required before entering the outdoor shopping mall. 8 nuits du 20 au 28 novembre 2020, chambre No.2054 Après avoir été 6 fois au Riu Palace Mexico mes attentes étaient quand même très élevés. We usually like to stay at the RIUs Resort. It was decent and always replenished and fresh. Are there opportunities to exercise at Hotel Riu Palace Riviera Maya? All 460 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Geographic Location . Read certified reviews for Riu Palace Riviera Maya on Monarc.ca. He looked after us, remembered our order every day, and sometimes politely turned down our tips. Fase II Solidaridad, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, Worst service I've experienced on a resort in years, Had a below-average experience at the Riu during New Year's. The location is ideal due to its proximity to Cancun Airport CUN (55 km) … And you can cool off and enjoy the warm Mexican climate in the hotel pools, one of which has a swim-up bar. Pros: -COVID precautions taken here were more strict than in most places in Illinois. While having an open concept bathroom could be less than ideal for families with older children, it worked for us and our son absolutely loved the bathtub. Riu Palace Riviera Maya . Exchange privileges, stay at 1, play at 5. The hotel has 460 cozily furnished rooms with free WiFi and offers many amenities. Arrivée — / — / — Départ — / — / — Occupants — 252 $ US. But it’s not the six acres of lush grounds alone that are impressive. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. Certifié. Hotel Riu Palace Mexico. Overall, we felt safe with the COVID precautions and were able to have a very enjoyable stay with our son. Featured recreations include an assortment of water sports and an 18-hole golf course. I needed to see for my self how things were panning out with covid in the background. more. RIU Palace Riviera Maya has recently undergone complete renovations, and the newly opened hotel features updated decor, rooms, restaurants and more. The luxurious Palace is fully prepared for tourists. -Food was good and it was nice not having to make reservations. 19 personnes consultent cet hôtel. The service is very good, everybody is very kind and friendly. Children's swimming pool with slides, 38 sq.m. The hotel presents a Las Vegas casino glamor and glitz and balances it out perfectly with the hacienda-style architecture and massive gardens. Other staff didn't even pretend to care about us. The shows and live music, the activities of the animation team and the sports options are sure to impress you. At night, you can come and dance to excellent music in the La Piñata club. Superbe! Is Hotel Riu Palace Riviera Maya accessible? We think that Pepe's is the BEST addition ever to this resort! Set in upmarket district of Playa del Carmen, the Riu Palace Riviera Maya is an upscale, all-inclusive resort set on a pristine section of beach. the test to come home was done at the hosptial at 265 american in which my coverage has to be done here with most canadian coverages,, so be prepared for that or no return flight home.. and is very close to this resort so its perfect without worry..8 to 10 am without a appointment, We visited right after Christmas with our 18 month old son. -Service was great. from Playa del Carmen, framed by tropical palm trees and 5 minutes from downtown. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Riu Playacar, Riu Yucatan and Riu Tequila hotels. We stayed on the 3rd floor in the main building with the reception desk and it was fine. 6 904 avis. The staff speaks multiple languages, including English and Spanish. The luxury Riu Palace Riviera Maya is fully equipped for tourists. Thank you all! 1 (888) 748-4990. The Hotel Riu Palace Riviera Maya has different entertainment programmes to ensure fun-filled holidays. We had to run back and grab our bags and bring them to that aera. Chillis, both service and meals were fantastic! Sports and facilities nearby (additional charge): The RIU Group has no direct or indirect relationship with external services (especially PARASAILING) and does not assume any liability for them, any contract between them being the exclusive responsibility of the clients themselves. I just returned from the Riu Palace Riveria Maya and traveling alone at this time of weird travel.. All restaurants were open during our visit which was also nice as I know some other resorts have limited their options. 3 outdoor pools, one of them with swim-up bar, and 1 children's pool with slides. Riu Riviera Maya is a luxurious Palace-category hotel that lies directly on the long, beautiful Playacar beach. For specific enquiries, we recommend calling ahead to confirm. The location is ideal due to its proximity to Cancun Airport CUN (55 km) … A large variety of cuisines like Brazilian, Japanese and Mexican are available at one of the 7 restaurants and 6 bars. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Yes, free parking is available to guests. My child loves the RIU Land show and the RIU Land activities for the children, which this is probably the reason we always end up in a RIU resort. You can jet ski, parasail, get a massage, book fishing all from venders at the beach. All of the rooms, restaurants and bars received a fresh coat of paint. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Riu Playacar, Riu Yucatan and Riu Tequila hotels. Again to cutting costs. -It can be loud at night if people are walking through the hallways. The All Inclusive 24h Hotel Riu Palace Riviera Maya, completely renovated in 2019, opens all year round and is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Riu Playacar, Riu Yucatan and Riu Tequila hotels. It was a fail. Location to town is perfect with in walking distance.. 5 dollar cab ride. We didn't want to be near that huge family because none of them were wearing masks and no one said anything to them so we stood to the side of the desk. They resort did a very night job decorating for NYE and making a festive atmosphere. Our Riviera Maya hotel boasts the RiuLand daily entertainment programme for the little ones and a program for adults which runs day and night featuring shows and live music. For the youngest guests, RiuLand kids’ club (4-7 & 8-12 years old). Price List Here Book Now - 10% OFF. Are there any historical sites close to Hotel Riu Palace Riviera Maya? Free sun loungers, towels and parasols by pool area, "Renova Spa" with a variety of treatments, beauty salÃ³n, hairdresser and massages (additional charge), Free gym, steam bath and 2 relaxation pools, Use of computers with Internet access (free of charge). The beach at this resort can not be beat. My partner and I went to the beach the first day and couldn't get comfortable because of the cool weather but ESPECIALLY because every minute (not an exaggeration) there was someone coming up to us trying to sell us something. But if you prefer the beach, we offer you a zone with lounge chairs reserved for guests of the hotel. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. This is an above average, family resort but nowhere near what high scale adult only resorts offer so people, please, know 5 stars does not mean what you think. -Comfortable stay with our toddler. a 5 Star all incluisve resort located in Playacar Mexico a few minutes south of Playa Del Carmen Address: Av. This hotel is top rated for both its quality of food and kids club and amenities. At Riu Palace Riviera Maya gueats enjoy free WiFi, a varied gastronomic offerings and fun entertainment programs for all ages. Cons: -Children's pool and play area is very small and limited. Riuland keeps the kids entertained with a children’s playground, swimming pool and daily activities. Does Hotel Riu Palace Riviera Maya have any great views? But if you want to enjoy the best parties during your holiday, we suggest you go to the Hotel Riu Tequila and discover the Riu Get Together Party by Riu Party. For adults, daytime and evening entertainment, discotheque and access to the renowned Riu Get Together Parties. New children’s area. Is parking available at Hotel Riu Palace Riviera Maya? riu palace riviera maya hotel playa del carmen, riu riviera maya. What are some restaurants close to Hotel Riu Palace Riviera Maya? Riu Palace Riviera Maya is conveniently located just minutes from the shopping, nightlife and local attractions of Playa del Carmen. They have to do this until the government goes to green. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hotel Riu Palace Riviera Maya, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Adults Only and Adult Friendly Resorts in Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels near Hard Rock Golf Club Riviera Maya, Hotels near Playacar Center Shopping Mall. Nº 50 sur 282 Hôtels à Playa del Carmen. Labrioche - Panadería Francesa - Playa del Carmen. Talking of style, the pool scene gets extra points on this front, thanks to a swim-up bar and in-water sunloungers. This is where I noticed a. difference this visit. New RIU Party concept is available to guests nearby at RIU Tequila. This visit was for my business as I have an annual group with very large numbers that visit this resort every Valentine week. If you have any queries, please contact the call center. Xaman-ha Manzana 9 y 10 Lote Hotelero 1 Fraccionamiento Playacar – Playa del Carmen. Partager . The rooms are spacious and comfortable with the best views, and the 35,000 mÂ² of gardens will give you the sensation of being in a tropical atmosphere surrounded by palm trees, white sand and turquoise water. See more questions & answers about this hotel from the Tripadvisor community. Use of the gym, steam bath and relaxation pools is restricted to guests over 18 years old. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Pet Policy for Riu Palace Riviera Maya All Inclusive If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Riu Palace Riviera Maya All Inclusive, please read the hotel pet policy. New Capuchino Patisserie, Italian and Mexican restaurants. Catch some rays at the beach or spend the day relaxing at Riu Palace Riviera Maya All Inclusive's full-service spa. Prices are the average nightly price provided by our partners and may not include all taxes and fees. He made the experience by the pool awesome. Riviera Maya ; Playa del Carmen ; Hôtels Playa del Carmen; Recherche. 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